www.designcouncil.org
www.artscouncil.org
87% of design creatives are in smaller agencies
2% of employees are in large agencies
The other 11% are in medium sized agencies
Marketing
A brief definition: "The management process responsible for identifying, anticipating and satisfying customer requirements profitably".
The 6 roles of marketing:
1) Identify cutomer needs to develop products
2) Develop pricing strategies
3) Promote products to a target market
4) Identify distrbution networks
5) Add value to your product through benefits
(give more than expected - Amazon is a good case study)
6) Monitor the performaces of the products.
Online marketing
Realtime information
Immediate feedback
....all at a click of a button
Amazon value proposition
"To offer quality products and service using the best technology available at a reasonable price..."
"...customer satisfaction and operational frugality..."
Amazon Books
(In reference to the 5th role of marketing - see above)
Jeff Besoz, the founder of Amazon, devised the company despite the majority of people providing reasons why an online service would never replace the high street book store. For each of these reasons, however, Besoz found a counter-argument, a solution that would not only solve the problem, but would make it better.
Some tips on creating a value proposition
- What is special about your service?
- Who do you collaborate with?
- What technology do you use?
- How do you work?
- Who do you offer solutions to?
- Make it short
- Be specific
- Use your customers language
- It needs to pass the 'gut feelings' test
- Gallery openings
- Exhibitons
- Craft fairs/art markets
- Trade shows
Fake social networking doesnt translate into business
Negotiate, close the deal and remember:
Is it worth it?
Know how much your time is worth
Refuse an offer if necessary
Your 'real' consumers are businesses (B2B)
The 4 P's
Product
The service you offer
The work you product
Your creative input
Variety
Quality
Design
Features
Packaging
Price
Relative pricing
Daily rate
Royalty free
Discounts
The price may have a lot to do with the price of manufacture or the price to supply. On the other hand, the price may be based on the perceived value - an example of this would be a painting. Artist supplies occupy just a small percentage of the final price as the true value would be deemed by the customer and their emotional attachment to the piece.
Place
The best location to sell
The sales environment
The services you offer
Channels
Transport
Location
Inventory
The environment and atmosphere in which a product is sold will affect a customers decision dramatically. A point of a sale would need to be displayed in the most convenient place for the target audience in order to sell the most produce.
Promotion
Marketing methods
Branding
Value proposition
Advertising
Public relations
P.T Barnum
P.T Barnum was remembered for promoting celebrated hoaxes and for founding the circus that became the Ringling Bros. and Barnum & Bailey Circus. P.T. He was able to create unrivalled demand for his circus by promoting in really unusual ways.
"Without promotion, something terrible happens... nothing!"
1) Sell something unique and find a point of differentiation
2) Promote, promote, promote
3) Showcase yourself - what makes you different?